jrichards
Newbie   Posts: 3 Registered: 3/6/2007 Status: Offline
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posted on 3/6/2007 at 05:26 PM |
Purchased Autotheme using PayPal. I received my PayPal confirmation saying
that it paid you. I can send you the confirmation if you would like.
Thanks,
Jim
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Shawn
Administrator   Posts: 4549 Registered: 10/7/2002 Status: Online
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posted on 3/6/2007 at 05:49 PM |
http://www.spidean.com/SpideanForums-viewthread-tid-4105.ph
tml
Did you check junk/spam filtering?
Let me know.
-Shawn
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jrichards
Newbie Posts: 3 Registered: 3/6/2007 Status: Offline
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 posted on 3/6/2007 at 06:26 PM |
Shawn,
I have cancelled the order because I thought that PayPal might have sent
with a eCheck for whatever reason.... I followed the method mentioned
below:
2. You paid by eCheck. For whatever reason, PayPal sent your money as an
eCheck, which takes up to 4 business days to clear. You will receive
AutoTheme once your check has cleared. (email autotheme AT mckenzies DOT
net if you want to cancel and pay again with a credit card which is
instant).
Now, I paid with a credit card outside of PayPal and still haven't received
the file. I am about ready to think that this is some sort of scam. I don't
have the spam filter turned on.
What's up with this product? I have never had anything like this ever
happen.
Very frustrated!!!! I hope I am not doubled billed!
Jim
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Shawn
Administrator Posts: 4549 Registered: 10/7/2002 Status: Online
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posted on 3/6/2007 at 07:34 PM |
1. You didn't pay by echeck.
2. I don't know what is happening but automatic delivery is working fine
for everyone else. Maybe your provider has my email server blocked or
something.
3. No scam, if you look through the forums you'll find thousands of happy
customers.
4. I have refunded your first payment.
5. I apologize for your inconvenience and I am at this moment sending it
manually from a different address. Please post back upon
receipt/non-receipt. If you don't receive it then please send me an
alternate email to send to.
Thanks!
-Shawn
Auto
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jrichards
Newbie Posts: 3 Registered: 3/6/2007 Status: Offline
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posted on 3/6/2007 at 07:42 PM |
Shawn,
Thanks for your quick reply. You run a very good service with prompt
response. I also received the refund for the first payment. Thank you so
much. I get a little frustrated when I have a limited time to complete
projects.
Thanks again,
Jim
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