cbrenchley
Newbie   Posts: 1 Registered: 1/14/2006 Status: Offline
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posted on 1/14/2006 at 01:23 PM |
Installed the Autotheme over Cre Loaded and I'm having a few problems.
Tryed to email the support and I get no answers. Having trouble with the
block area not fully laid out and can't find the check out button when a
shopping cart is full.
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Shawn
Administrator   Posts: 4570 Registered: 10/7/2002 Status: Online
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posted on 1/14/2006 at 01:35 PM |
This is the support area. There is no email support address. I frequently
ask people to email me information in response to a support request, but
this is the first I've seen from you.
Please give some details on the problems, and/or a URL.
Thanks!
Shawn
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bbyrdhouse
Newbie Posts: 8 Registered: 2/15/2006 Status: Offline
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posted on 2/15/2006 at 10:31 AM |
Hello,<DIV>I have just purchased Autotheme and can not seem to
extract the files to my local drive via the
instructions.</DIV><DIV>I have a PowerBook G4, Stuffit Deluxe
10</DIV><DIV>I usually have no problem extracting a zip file
but in this case it does not seem to work.</DIV><DIV>Any
suggestions?</DIV><DIV>I do not have access to a Windows
machine.</DIV>
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Shawn
Administrator Posts: 4570 Registered: 10/7/2002 Status: Online
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posted on 2/15/2006 at 12:18 PM |
What platform? Does the zip file show that it is 0 bytes? Please send an
email to 'autotheme AT mckenzies DOT net' and I'll send you a new zip.
Thanks!
-Shawn
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bbyrdhouse
Newbie Posts: 8 Registered: 2/15/2006 Status: Offline
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posted on 2/15/2006 at 01:22 PM |
OS X 10.4.4
Yes, when I "get info" it says "Zero" or 0 bytes.
[Edited on 15/2/2006 by bbyrdhouse]
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Shawn
Administrator Posts: 4570 Registered: 10/7/2002 Status: Online
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posted on 2/15/2006 at 03:59 PM |
I sent a new one, is it working?
-Shawn
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bbyrdhouse
Newbie Posts: 8 Registered: 2/15/2006 Status: Offline
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posted on 2/15/2006 at 04:23 PM |
Yes, well I guess it is. I am in the process of uploading it now.
I also went ahead and purchased the PostNuke version as well.
Another question that I have concerning the install.
In the directions it says the following "FTP upload the entire contents to
your CMS root directory " But in OSCommerse I don't think that
there is a directory "CMS". I could be wrong.
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Shawn
Administrator Posts: 4570 Registered: 10/7/2002 Status: Online
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posted on 2/15/2006 at 04:29 PM |
CMS is not a directory, it means the root directory of your Content
Managment System or in your case shopping cart. So the root dir where your
index.php file is.
-Shawn
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bbyrdhouse
Newbie Posts: 8 Registered: 2/15/2006 Status: Offline
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posted on 2/15/2006 at 04:36 PM |
Gotcha,
When I ftp'd the contents to the root folder of PostNuke it messed things
up to where the page would not even come up.
I am going to use Plesk to try to uninstall PostNuke and re-install. Maybe
I did something wrong. If it happens again I will ask for help.
Thanks
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bbyrdhouse
Newbie Posts: 8 Registered: 2/15/2006 Status: Offline
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posted on 2/15/2006 at 04:42 PM |
Just to be sure...
I should upload the entire folder or just the contents of the folder?
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Shawn
Administrator Posts: 4570 Registered: 10/7/2002 Status: Online
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posted on 2/15/2006 at 04:51 PM |
Just the contents of the zip.
-Shawn
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